Testimonials & Reviews

Germantown Pediatric and Family Medicine
Pediatrician & Internal Medicine Physician serving Germantown, TN, and the greater Memphis area
Germantown Pediatric and Family Medicine always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 162 reviews with an average rating of 4.86 out of 5 stars. Please read what others are saying about Germantown Pediatric and Family Medicine below, and as always, we would love to collect your feedback.
Ashton E.
Submitted 02/01/23
Always Prompt, Always nice, Alwas efficient! We love Jessica!
Yara K.
Submitted 01/31/23
Very nice and knowledgeable
Ian D.
Submitted 01/25/23
Very good
Talin A.
Submitted 01/25/23
Very good
Diane C.
Submitted 01/25/23
Dr Randolf and staff is very professional and friendly
Daksha M.
Submitted 01/19/23
Ms.Kim is very knowledgeable and always take good care of her patients.We always receive great care at Germantownphysicians group.
Ivory R.
Submitted 01/11/23
These ladies got their stuff together!!! 1st time meeting Ms. Kim and I am impressed!!! You have a strong team now
Liam G.
Submitted 12/29/22
Dr jessica is the best one ☝️ thanks for be patient with the child crying and being so impatient at the appointment.
Carter G.
Submitted 12/23/22
Carter should not need a yearly checkup in January that y’all set up for. His birthday is July, so please cancel that appointment
Luna K.
Submitted 12/23/22
She is very professional and explain and answer my questions very well.
Jeremy L.
Submitted 12/22/22
Ms. Randolph was fantastic. Everything was very professional & efficient. I’ve had several unimpressive healthcare interactions lately- this was the opposite. Highly recommend.
Nathan G.
Submitted 12/21/22
Great doctor helps a lot
Elpinike T.
Submitted 12/14/22
Attentive, listens and gives great advice.
Julia Lynn R.
Submitted 12/10/22
This is my 3rd visit since August (‘22). Every time only 1 or 2 waiting. EVERY time was over 30 minutes to get back to a room and another 20-30 minutes before a doctor came in the room.
Most recent visit the appt setter assured me I was the first patient back after lunch (1:00) appt. I was the third, and not seen until 1:53. Completely unacceptable. Especially when not busy at all.
Lindsey B.
Submitted 12/09/22
Always attentive and helpful and she truly cares about her patients.
Dekimberly H.
Submitted 12/07/22
Great job
Nicole M.
Submitted 12/01/22
She’s wonderful!!! Bed side manner is always exceptional.
Wendy W.
Submitted 12/01/22
I love Kim!
Nicole C.
Submitted 11/29/22
Wait time was minimal, the nurse and doctor spend time really listening to me. Always pleased with Dr Randolph, she’s a very nice woman and I’m confident in her knowledge.
Steven V.
Submitted 11/24/22
Very good